Emergency Contacts

Emergency Contacts

Emergency Claims Assistance - After Hours

For immediate After Hours Support please consider contacting the relevant insurer directly or follow up a call to our office where your message will be returned. To assist your insurer with efficient lodgement of your claim please have your Policy Number ready.

An emergency is never convenient and can often cause considerable stress. Your Account Manager is always there to help but is not always available right when you need them. Because of this we have engaged the Johns Lyng Group to provide you with an emergency response service.

Johns Lyng Group is one of Australia’s leading emergency building companies who are ready and able to assist you. So, next time an emergency strikes out of hours…..

1.         Contact Johns Lyng on 1300 218 992

2.         Advise them you are a client of Fitzpatrick & Co

3.         Confirm your Policy Number and Insurer for the particular property affected

4.         Johns Lyng will advise what steps you need to take prior to their arrival to your property

( If you require emergency assistance please note; any emergency work is carried out for damage relating to claimable events under the policy. If the repairs are not subject to the accepted claim you may be required to pay the assigned service provider for any work completed)

Insurers

Glass

Water / Flood / Burglary damage

Please note all breakages involving a crime, i.e. malicious damage or burglary, must be reported to the police.